We aim to dispatch goods within 48 hours of receipt of order, but it is usually dispatched within 24 hours. In most cases delivery takes place within 2-5 working days; you will receive an email when your product has been scheduled for dispatch.
Next Day Delivery - £5.95
Our clothing range is available for next day delivery. You will see the option on the checkout should this be applicable to your order.
Standard Delivery - £3.50 (Free on orders over £50)
All of the brands featured on our website are available for standard delivery. If you spend over £50 your order will be eligable for free standard delivery with Hermes trackable service.
Although extremely rare, should we anticipate a delay with your order we will contact you the same day to let you know and discuss your order.
Furniture - FREE delivery
Our furniture ranges all come with free delivery. Please allow up to 2 weeks for delivery. Call or email us for an accurate dispatch date on all furniture should the delivery be time sensitive.
You may return an item to us for an exchange or refund providing that:
We cannot accept your return if:
Please note that Romans Den is unable to pay for the cost of returning goods, unless they are faulty, damaged or incorrectly dispatched. We cannot accept responsibility for returned items which do not reach us. Therefore, we recommend that you send returns via the Post Office by Recorded or Special Delivery, retaining your proof of postage. This returns policy is in addition to your Statutory rights. We do process returns as fast as possible, however during busy times, if you urgently need replacement items, we suggest you place a new order on our website.